Frequently Asked Questions
Everything you need to know about your FOX shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix faster.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between slim and oversized styles.
What payment methods do you accept?
FOX accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Are your materials sustainably sourced?
We are committed to conscious fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% by 2026.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our support team.